GSH Projects is a specialist construction and fit-out company delivering fire safety compliance, and refurbishment work across student accommodation and social housing. As the company expanded, managing large-scale projects efficiently became increasingly complex and the need for greater process standardisation, improved compliance tracking, and reduced administrative overhead was clear. To overcome these challenges, GSH Projects started looking for a platform that would allow them to streamline workflows, automate compliance processes, and improve collaboration across teams and clients.

The Challenge: Disconnected Processes Slowing Down Growth

Before adopting PlanRadar, GSH Projects relied on a combination of paper-based systems, emails, and various disconnected digital tools. This lack of integration created inefficiencies across operations, particularly in project setup and compliance management – with team members spending more time than needed (through no fault of their own) on tasks that could be automated or completed quicker using a single platform.

One of the most pressing issues was the time-consuming nature of project setup. Large projects, such as fire door installations, required extensive documentation. Each door required multiple forms, resulting in thousands of manual uploads. A single large-scale project could demand over 4,000 separate document attachments, significantly slowing down progress and increasing the risk of human error.

Compliance processes were also difficult to manage efficiently. With strict fire safety and construction regulations, every installation required meticulous documentation and verification. Ensuring compliance across multiple sites and teams while maintaining a clear audit trail was a major challenge and GSH needed a system that would reduce errors, automate critical processes, and provide real-time oversight.

GSH Projects recognised that continuing with these inefficient processes would limit their ability to scale operations effectively. A more automated, centralised solution was essential.

The Solution: Standardisation, Automation, and Transparency with PlanRadar

GSH Projects implemented PlanRadar to unify their workflows, improve compliance, and reduce the burden of repetitive admin tasks. The platform provided a centralised hub for project management, integrating seamlessly with their existing processes while introducing automation to eliminate inefficiencies.

Automating project setup and compliance workflows

PlanRadar’s ability to automate ticket creation, form generation, and compliance tracking (meaning that new tickets, forms and documents are created automatically when certain triggers are hit within the platform) was a game-changer for GSH. Previously, they had to manually create hundreds of installation tickets, adding multiple attachments for each. Now, automation within PlanRadar significantly reduces setup time by 80%, allowing teams to focus on execution rather than administration.

With all project data stored in a single place, teams can also now access information instantly, reducing internal delays and miscommunication. Meanwhile, the platform enhances collaboration between internal staff, subcontractors, and clients by providing real-time visibility into project progress.

Leveraging PlanRadar Connect for Advanced Automation

Beyond the platform’s core functionalities, PlanRadar Connect has enabled GSH Projects to take automation to the next level, integrating deeper workflows and driving even greater efficiencies.

For example, when a parent ticket is set up, the system automatically generates sub-tickets and documents for the next steps. This eliminates the need for manual handovers and significantly reduces delays between project phases.

The automation with PlanRadar Connect has also been used to streamline the ordering process, by having the surveys autofill an order form once they’re finished. As Darryl Wandless put it, “it used to take one person an entire day to put together an order for say 400 to 500 fire doors. That’s a long time. Now this process could be done in minutes.”

The Results: Measurable Efficiency Gains and Improved Compliance

Since implementing PlanRadar, GSH Projects has experienced huge improvements in efficiency, compliance, and communication.

• Project setup time has been reduced by 80%, allowing teams to focus on execution rather than administration.
• Administrative workload has decreased by 50%, cutting unnecessary email exchanges and manual reporting tasks.
• Audit and reporting time has been reduced significantly, with compliance documentation now generated instantly rather than manually compiled.

These gains have not only streamlined day-to-day operations but also positioned GSH Projects for scalability and future growth.

Scaling Operations with PlanRadar

GSH Projects sees PlanRadar as a long-term solution that will continue to support their expansion and evolving compliance needs. The company is already looking at ways to further integrate the platform into third-party contractor management and extend automation across additional business units.

With the ability to scale across projects ranging up to multi-million-pound fit-outs, PlanRadar ensures that GSH Projects can maintain efficiency, compliance, and transparency at every stage.

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